Términos del servicio

Last updated: January 16, 2026

1. Introduction

Welcome to VMFSUSA.com, the online platform for purchasing vending machines across the United States. These Terms of Service govern your access to and use of our website, including any content, functionality, and services offered on or through VMFSUSA.com.

By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website. If you do not agree with any part of these terms, you must not access or use the website.

2. User Obligations

As a user of VMFSUSA.com, you agree to the following obligations:

1. Providing Accurate Information:
   • You agree to provide current, complete, and accurate information during registration, purchase, and any interaction with our website.
   • You are responsible for maintaining the accuracy of this information and updating it promptly if any changes occur.
2. Maintaining Account Security:
   • If you create an account on VMFSUSA.com, you are responsible for maintaining the confidentiality of your login credentials.
   • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
   • You are fully responsible for all activities that occur under your account.
3. Compliance with Laws:
   • You agree to use VMFSUSA.com in accordance with all applicable local, state, national, and international laws and regulations.
   • You are solely responsible for your conduct while using our website and for any consequences thereof.
4. Prohibited Activities:
   • Unlawful Use: You agree not to use the website for any unlawful or fraudulent purpose, including fraudulent orders, returns, or refund claims.
   • Unauthorized Access: You agree not to attempt to gain unauthorized access to any portion of the website, other user accounts, or any systems or networks connected to the website.
   • Malicious Software: You agree not to upload, transmit, or distribute viruses, malware, or any other harmful code that could disrupt the functionality or security of the website.
   • Interference: You agree not to interfere with or disrupt the security, functionality, or performance of the website or its associated systems and networks.
   • Spamming and Phishing: You agree not to engage in spamming, phishing, or other unsolicited communications with users or with us through the website.
5. Respecting Intellectual Property:
   • You agree to respect our intellectual property rights as well as the rights of other users.
   • You may not use, reproduce, distribute, or create derivative works from any content on VMFSUSA.com without our prior written consent.
   • You agree not to reverse-engineer, decompile, or otherwise attempt to derive the source code of any part of the website.
6. Engagement and Interaction:
   • Reviews and Comments: If you submit reviews, comments, or other content to the website, you agree that such content will be truthful, respectful, and not infringe upon the rights of others.
   • Communication: You agree to communicate with other users and our customer service team in a respectful and professional manner.
7. Payment and Financial Obligations:
   • You agree to fulfill all payment obligations for any purchases made on VMFSUSA.com in accordance with the terms specified at the time of purchase.
   • You are responsible for any fees, taxes, or other charges that may apply to your purchases.
8. No Resale of Services:
   • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its services without our express written permission.
9. Cooperation with Investigations:
   • You agree to cooperate fully with any investigation into suspected unlawful, fraudulent, or improper activity conducted by us or any law enforcement or regulatory authority.
10. Termination of Access:
    • We reserve the right to suspend or terminate your access to VMFSUSA.com at our discretion if you violate any of these obligations or engage in any conduct that we deem harmful to our website, our business, or other users.

3. Account Creation

To access certain features of VMFSUSA.com or to make a purchase, you may be required to create an account. By creating an account, you agree to the following terms:

1. Eligibility:
   • You must be at least 18 years old to create an account on VMFSUSA.com.
   • By creating an account, you represent and warrant that you meet this eligibility requirement.
2. Account Registration:
   • During registration, you will be required to provide certain information, including but not limited to your name, email address, and password. You agree that all information you provide will be accurate, complete, and up to date.
   • You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
3. Account Security:
   • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
   • We are not liable for any loss or damage arising from your failure to safeguard your account credentials.
4. Account Responsibilities:
   • You are solely responsible for all activities conducted through your account, including any purchases made or content posted.
   • You agree to log out of your account at the end of each session to prevent unauthorized access.
5. Account Termination:
   • We reserve the right to suspend or terminate your account at any time and without notice if we believe you have violated these Terms of Service or engaged in any activity that is harmful to our website, business, or other users.
6. Multiple Accounts:
   • You may not create multiple accounts to abuse our services, including to bypass account restrictions, receive multiple promotional offers, or make more than one Money Back Guarantee claim within the period allowed by our Refund Policy.
7. Account Deactivation:
   • You may deactivate your account at any time by contacting us at info@vmfsusa.com. Certain information may be retained as required by law or for legitimate business purposes.

4. Product and Service Information

At VMFSUSA.com, we strive to provide accurate and up-to-date information about our products and services. However, the following conditions and disclaimers apply:

1. Accuracy of Information:
   • We make every effort to ensure that the descriptions, images, pricing, and availability of our vending machines and other products are accurate and complete. However, we do not guarantee that all such information is free of errors, omissions, or inaccuracies.
   • If product information on our website differs from the actual product, the specifications on your invoice or order confirmation control.
2. Product Availability:
   • All products and services listed on VMFSUSA.com are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time without notice.
   • If a product is out of stock or otherwise unavailable, we will notify you as soon as possible and may offer alternative products or services.
3. Pricing:
   • Prices for our products are subject to change without notice. We reserve the right to modify prices, offer discounts, or run promotions at our discretion.
   • In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced product, even if the order has been confirmed and your payment has been processed. In such cases, we will issue a full refund.
4. Product Colors and Images:
   • We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's display of any color will be accurate, as actual colors may vary based on screen settings and lighting.
5. Custom Machines:
   • A custom machine is any machine built, modified, or configured to your request, as defined in our Refund Policy. You are responsible for reviewing and approving all specifications, layouts, and artwork before production. Custom machines are not covered by the 30-Day Money Back Guarantee and are not returnable once customization or production has started.
6. Modifications to Products and Services:
   • We reserve the right to modify or discontinue any product or service at any time without prior notice, including changes to product specifications, materials, features, and pricing.
   • Such modifications will not affect orders that have already been placed and confirmed.
7. Third-Party Products and Services:
   • We may offer or recommend third-party products, services, or software, including payment processing and financing, in conjunction with our vending machines. These are subject to their own terms and conditions, and we do not warrant the performance, accuracy, or reliability of these products or services.

5. Order Processing and Payments

When you place an order on VMFSUSA.com, you agree to the following terms:

1. Order Acceptance:
   • All orders are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion for reasons including but not limited to product availability, errors in pricing or product information, or issues identified by our fraud detection systems.
   • If we cancel an order after your payment has been processed, we will issue a full refund to the original payment method.
2. Payment Methods:
   • We accept major credit cards, debit cards, and other online payment options. All payments must be made in U.S. dollars.
   • By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the full amount of your purchase to it.
3. Payment Security:
   • We use secure payment gateways and encryption to protect your payment information. However, no transmission of data over the internet is completely secure, and you provide your payment information at your own risk.
   • We are not responsible for unauthorized transactions made using your payment method unless caused by our negligence.
4. Order Confirmation:
   • After you place an order, you will receive an email confirmation with your order number, product details, and billing and shipping information. This email serves as your receipt.
   • Please review your order confirmation carefully and contact us immediately about any discrepancies or errors.
5. Order Changes and Cancellations:
   • Order changes and cancellations are governed by our Refund Policy, including the cancellation fee and the rules for custom orders.
6. Sales Tax:
   • Applicable sales tax is added to your order based on your shipping address and displayed at checkout.
   • You are responsible for paying all applicable taxes associated with your purchase.
7. Payment Disputes:
   • If you believe a charge is incorrect, please contact us at info@vmfsusa.com first so we can investigate and resolve it. If you open a dispute or chargeback with your payment provider, we will respond with our order, shipping, inspection, and communication records.
8. Order Abandonment and Non-Cooperation:
   • If you place an order and then fail to respond to our communications or otherwise do not cooperate in completing it, including confirming order details, providing required information, approving proofs or specifications, scheduling delivery, or arranging to receive your shipment, your order may be deemed abandoned. We will make reasonable attempts to contact you using the information provided at purchase. If you do not respond within 30 days of our first attempt, we may treat the order as abandoned and cancel it. In that case, we may retain from your payment the costs we have incurred, including processing, custom work, materials, restocking, storage, and administrative expenses, and will refund any remaining balance.

6. Shipping and Delivery

VMFSUSA.com is committed to delivering your vending machines and related products in a timely and secure manner.

1. Shipping Destinations:
   • We ship to locations across the United States. International shipping is available for custom solutions only.
   • Please ensure that your shipping address is accurate and complete. We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.
2. Shipping Methods and Costs:
   • Shipping costs are calculated based on the weight, dimensions, and destination of your order and are displayed at checkout.
   • Expedited shipping, liftgate, and white-glove delivery options may be available for an additional fee.
3. Delivery Timeframes:
   • Estimated delivery times vary by shipping method and destination. They are not guaranteed, and we are not responsible for delays caused by factors beyond our control, such as carrier delays, weather, or customs processing.
4. Order Tracking:
   • Once your order ships, you will receive a shipping confirmation email with tracking information. The date of this email is the ship date used for the 30-Day Money Back Guarantee.
   • If you do not receive tracking information or have questions about your shipment, contact us at info@vmfsusa.com.
5. Delivery Issues:
   • If your order is delayed, lost, or damaged in transit, contact us at info@vmfsusa.com. Damage must be noted on the delivery receipt and reported within 48 hours of delivery, as described in our Refund Policy. We will work with the carrier and, where applicable, provide a repair, replacement, or refund.
   • Title and risk of loss pass to you upon delivery to your shipping address.
6. Signature Requirements:
   • Certain shipments may require a signature upon delivery. If you are unavailable, the carrier may leave instructions for redelivery or pickup.
   • It is your responsibility to ensure someone is available to receive, inspect, and sign for the delivery.
7. Shipping Restrictions:
   • Certain products may be subject to shipping restrictions due to size, weight, or destination. If your order is affected, we will notify you as soon as possible to discuss alternatives.
8. Failure to Receive Delivery:
   • If a shipment is returned to us or held by the carrier because it could not be delivered, you are responsible for redelivery, storage, and any additional shipping fees.

7. Returns, Refunds and 30-Day Money Back Guarantee

Returns, refunds, cancellations, restocking fees, and our 30-Day Money Back Guarantee are governed by our Refund Policy, which is part of these Terms. In summary:

• Eligible standard machines are covered by a 30-Day Money Back Guarantee that starts on the date the order ships from our facility.
• Custom machines are not covered by the guarantee and are not returnable once customization or production has started.
• Outbound shipping and delivery charges are not refunded, and return shipping is paid by the customer.
• Returned machines are inspected, and refunds depend on the machine's condition as described in the Refund Policy.
• After the guarantee period, the Standard Return Policy applies, including a restocking fee.

If these Terms and the Refund Policy conflict on any return or refund matter, the Refund Policy controls.

8. Intellectual Property

1. Ownership of Content:
   • All content on VMFSUSA.com, including text, graphics, logos, images, videos, and software, is the property of VMFS USA or its licensors and is protected by copyright, trademark, and other intellectual property laws.
   • The VMFS USA name, logo, and related trademarks are the exclusive property of VMFS USA. Unauthorized use is prohibited.
2. Permissible Use:
   • You are granted a limited, non-exclusive, non-transferable license to access and use the content on VMFSUSA.com to view products, make purchases, and use our services.
   • You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from VMFSUSA.com without our prior written consent.
3. Prohibited Actions:
   • You may not use any content from VMFSUSA.com for commercial purposes without a license from us or our licensors.
   • You may not use metatags, hidden text, or other techniques that incorporate any VMFS USA trademarks, logos, or proprietary information without our express written consent.
4. User-Generated Content:
   • If you submit content to VMFSUSA.com, such as reviews or comments, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and distribute it in any media.
   • You represent and warrant that any content you submit is your original work and does not infringe the rights of any third party.
5. Reporting Infringement:
   • If you believe content on VMFSUSA.com infringes your intellectual property rights, contact us at info@vmfsusa.com with the details. We will investigate and take appropriate action.
6. Media and Marketing Use:
   • VMFS USA may photograph, record, and use images, videos, and other media of machines we provide, including custom-built and standard machines, for marketing, promotional, portfolio, and commercial purposes.
   • By purchasing or commissioning a product, you grant VMFS USA a worldwide, perpetual, royalty-free license to use such media.
   • We will not use personally identifiable customer information without consent.
   • Any request for confidentiality must be submitted in writing and agreed upon before production.

9. Warranty and Limitation of Liability

1. Product Warranty:
   • Machines are covered by the limited warranty described on our Warranty page and in your order documents. That limited warranty is the only warranty we provide for products.
   • Except for that limited warranty, and to the fullest extent permitted by law, the website, content, products, and services are provided "as is" and "as available," without other warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
   • We do not guarantee that the website will be error-free, uninterrupted, or secure.
2. Limitation of Damages:
   • To the fullest extent permitted by law, VMFS USA and its officers, directors, employees, and agents are not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits or lost revenue, arising from or related to your use of the website, products, or services.
   • This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other theory, even if we were advised of the possibility of such damages.
3. Product Use, Installation, and Safety:
   • Vending machines and related equipment are heavy commercial products that require proper transportation, lifting, installation, anchoring, operation, maintenance, and supervision. Improper handling, installation, operation, misuse, modification, or servicing may result in property damage, serious injury, or death.
   • By purchasing, receiving, installing, or using our products, you agree that you are solely responsible for ensuring they are transported, installed, operated, maintained, and used safely and in compliance with all applicable laws, regulations, safety requirements, and manufacturer recommendations.
   • To the fullest extent permitted by law, VMFS USA is not liable for injuries, deaths, damages, losses, claims, or accidents arising from the transportation, unloading, installation, anchoring, operation, misuse, neglect, modification, improper maintenance, or unauthorized servicing of any product after delivery.
   • Professional moving, installation, anchoring, and electrical connection services are strongly recommended.
4. Cap on Liability:
   • Our total liability for any claim arising from or related to the website, products, or services will not exceed the amount you paid for the product or service that gave rise to the claim.
5. No Liability for Third-Party Actions:
   • VMFS USA is not liable for the actions, omissions, or conduct of third parties, including carriers, payment processors, financing providers, and other service providers.
6. Indemnification:
   • You agree to indemnify, defend, and hold harmless VMFS USA and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorney's fees, arising from your violation of these Terms, your use of the website, or the installation, operation, or use of products you purchased.

10. Governing Law

These Terms, and any disputes arising from or related to your use of VMFSUSA.com or your purchases, are governed by the laws of the State of Florida, without regard to its conflict of law principles.

1. Jurisdiction:
   • Any legal action related to these Terms or your use of VMFSUSA.com must be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.
   • You agree to submit to the personal jurisdiction of these courts and waive any objection to their jurisdiction.
2. Severability:
   • If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.
3. Entire Agreement:
   • These Terms, together with our Refund Policy, Shipping Policy, Privacy Policy, Warranty, and any signed quote, invoice, or written agreement for your order, form the entire agreement between you and VMFS USA. A signed written agreement controls over these Terms where they conflict.
4. Waiver:
   • No waiver of any term is a further or continuing waiver of that term or any other term. Our failure to enforce a right or provision is not a waiver of it.

11. Changes to These Terms

1. Notice of Changes:
   • We may update these Terms at any time. Changes will be posted on this page with a new "Last updated" date. For significant changes, we may also notify you by email or through a notice on our website.
   • Please review these Terms periodically.
2. Acceptance of Changes:
   • Your continued use of VMFSUSA.com after changes are posted constitutes acceptance of the updated Terms.
   • Orders are governed by the Terms and policies in effect on the date the order was placed.
3. Effective Date:
   • These Terms are effective as of the "Last updated" date shown at the top of this page.

12. Contact

• Email: info@vmfsusa.com
• Phone: (305) 395-3997
• Address: VMFS USA, 5055 NW 74th Ave Suite 3, Miami, FL 33166