How to Use the VMFS Customer Portal
The Customer Portal is the central hub for managing your equipment and support interactions. Using the portal ensures organized communication, faster ticket tracking, clear documentation, access to important records, and reduced delays. The portal is the preferred method for ongoing...
To ensure fast and accurate assistance, support requests must follow a structured process. Clear communication reduces downtime. Incomplete requests delay resolution. Before Contacting Support Please verify the following before submitting a request: Machine is powered on Electrical outlet is functional...
How VMFS Support Is Structured
Support is designed to keep your equipment operational, not to operate your business for you. VMFS provides structured technical support for: Hardware functionality Payment system connectivity Cloud diagnostics Replacement parts coordination Warranty claim evaluation Understanding how support is structured ensures...