Shipping Information

Shipping Lead Times

Lead time depends on whether the machine is in stock and how much customization you request. In stock units with no wrap or major changes usually ship within 7 to 10 days. Custom builds, wraps, and special configurations typically take around 45 days. During the quoting process we provide an estimated production window and update you if that window changes.

What Are The Shipping Times?

In stock machines ship within 7 to 10 days. Machines built to order or quoted with customization take around 45 days. Delivery timelines can vary based on your location, the freight carrier, and their route.

Do You Have Machines In Stock?

Yes. We keep several popular models available for fast delivery. These typically include Smart Combo Vending Machines, Combo Elevator Vending Machines, and selected Pro Coffee and Tabletop Coffee Vending Machines.

Where We Ship

• United States: We ship throughout the United States.
• Latin America: We can ship to Latin America depending on availability, customs requirements, and freight feasibility.
• Canada and Europe: Canada and Europe may require special arrangements and may not be practical for every customer.

Do You Ship Internationally?

We ship throughout the United States and can ship to Latin America depending on availability, customs requirements, and freight feasibility. If you are outside these regions, share your location and we will confirm whether shipping is possible or recommend a better option.

Do You Deliver To Latin America, Canada, Or Europe?

Yes, we can ship to Latin America depending on availability and location requirements. Canada and Europe may require special arrangements and may not be practical for every customer. Contact us with your address and project details and we will give you a clear answer.

Delivery Options

Machines are typically delivered via freight carrier. Delivery appointments, liftgate service, and placement requirements vary by location and carrier route.

White Glove Delivery

We offer White Glove Delivery for customers who want added help at delivery. White glove service may include inside delivery, placement assistance, and packaging removal depending on your site access and the carrier’s capabilities. If you want white glove service, tell us during your quote and we will confirm availability for your address.

What We Need From You

• Delivery address and a reliable contact phone number for appointment scheduling
• Any access constraints, such as stairs, tight hallways, elevators, loading docks, or limited receiving hours
• Whether you need liftgate service, inside delivery, or white glove delivery

Before Delivery

• Confirm clear access for freight delivery and safe pathways to the final placement area
• Ensure someone is available to receive and inspect the shipment at delivery
• Review site requirements discussed during your quote, especially for customized machines

At Delivery

• Inspect the crate and packaging for visible damage before signing
• If there is damage, note it on the delivery receipt and take photos before the driver leaves
• Keep all packaging materials until the inspection is complete

Shipping Updates

During the quoting process, we provide an estimated production and shipping window. If anything changes, we will update you as soon as we have confirmed timing from production or the freight carrier.