Frequently Asked Questions

We start by matching your product to the machine type, then to your location. For example, drinks usually go into a glass front drink machine or a combo machine, snacks go into a snack or combo machine, frozen items need a freezer unit, and hot products work best in an elevator or microwave style machine.
Yes, all vending machines are customizable. You can choose which products to include based on specific business needs and customer preferences.
Refrigerated (cold drinks/fresh snacks), Freezer (ice cream/frozen meals), and Hot Food (elevator machines with microwave systems, ramen, and pizza options) are all available.
Traditional keypad, modern touchscreen (for images, videos, and digital menus), and compact wall-mounted solutions for tight spaces are available.
Many machines use elevators instead of free-fall drops. This is essential for glass bottles, carbonated cans, fragile packaging, and electronics to prevent damage.
Machines use adjustable trays, spirals, and dividers to handle different heights and widths, allowing you to mix bottles, cans, and boxes.
Specialized machines are available for wine/alcohol (with age verification), flowers, ramen, laundry products, and coffee.
  • Standard Snack/Drink: Starting around $6,000
  • Combo/Elevator/Smart Coolers: Generally between $12,000 and $17,000
  • Category Specific/Custom Builds: $12,000 to $17,000+ depending on software and hardware
Written quotes include the machine model, payment system options, customization costs, shipping, tax, and estimated lead time.
Volume-based pricing and bundled deals are available for multiple units or commercial accounts, with discounts up to 20%.
VMFS provides estimates for revenue based on vend price, typical product cost percentages, processing fees, and power usage.
Custom wraps start at a base reference of $600.
Partners include PayPal, Klarna, and Credova. Options include Pay in 4 or longer-term financing.
Basic personal/business details and a soft credit check (often instant approval).
Plans are available for up to 48 or 60 months.
VMFS does not offer leasing or rentals; all plans are for financing toward full ownership.
Credit/debit cards, Apple Pay, Google Pay, tap-to-pay, and bill/coin acceptors. (Screenmount and AI machines are card-only).
Transaction fees range between 3% and 10% depending on the provider.
Machines are MDB compliant and work with Nayax and Cantaloupe.
  • VMFS Cloud: Real-time tracking, video surveillance, and AI restock suggestions
  • Nayax Cloud: Payment analytics and loyalty tools
  • Cantaloupe Cloud: Enterprise route planning and warehouse integration
  • VMFS Cloud: Starts at $4.99/mo
  • VMFS Ads Cloud: $16/mo (pricing/advertising control)
  • VMFS AI Cloud: $39.99/mo (diagnostics and AI guidance)
Machines can be fully branded with company logos and colors.
You can provide print-ready artwork via a template, or the VMFS design team can create the layout for you.
Wraps are printed on high-quality vinyl and installed by professionals before shipping.
Most machines are for indoor/sheltered use. Weather-resistant models are recommended for outdoor placements.
  • Space: Flat, level floor supporting 500–900 lbs
  • Power: Standard 110–120V outlet (dedicated 15–20 amp circuit recommended)
  • Climate: Avoid direct sunlight or extreme heat sources
Ship within 7 to 10 days.
Approximately 45 days.
Available throughout the US and to Latin America (case-by-case).
3-year parts warranty covering electrical components, motors, sensors, and control boards.
Accepted within 30 days if new/unused (restocking fees may apply).
Support includes remote diagnostics and coordination with local technicians for hands-on repairs.
Sessions cover setup, payment systems, product planning, and security.
VMFS provides category suggestions and brand recommendations based on location type.
Manuals and video guides are provided for stocking, maintenance, and error clearing.