Smart Elevator Vending Machine

Original price was: $7,000.00.Current price is: $6,650.00.

The Smart Elevator Vending Machine is a premium solution for businesses expanding into modern, high-performance vending. Featuring a compact 32-inch HD touch display, it offers an intuitive way for customers to browse and select a wide range of products—from snacks to chilled beverages and more. With 50 adjustable slots and a high-capacity layout, it minimizes restocks while maximizing variety—ideal for stadiums, offices, retail spaces, and event venues.

An energy-efficient compressor and high-density insulation maintain consistent internal temperatures, while a smart thermostat ensures product freshness. The elevator system delivers each item smoothly in just 3 seconds, preventing drops or damage. With support for major payment methods—including Apple Pay, Google Pay, and contactless options—this machine is built for speed, security, and convenience. Constructed from durable steel and equipped with remote monitoring tools, it’s built to perform—and built to scale.

(320 customer reviews)
The machine wrap can be updated or replaced over time as needed.

Smart Elevator Vending Machine: Advanced Product Delivery, Redefined

Imagine offering your customers their favorite snacks and chilled products—perfectly stored and gently delivered without drops or delays. With the Smart Elevator Vending Machine, you can serve high-demand items in bars, stadiums, offices, and other busy locations. Built with a reliable elevator-based delivery system and smart cooling technology, it ensures every item—whether a snack pack, chilled drink, or specialty product—is dispensed safely, smoothly, and at the ideal temperature. If you are looking for an advanced option with an industry-leading elevator system for larger or specialty items, consider our XL Combo Elevator Vending Machine.
Smart Elevator Vending Machine

Key Features

Compact Display

32-inch HD touchscreen for easy navigation.

Energy Efficient

Maintains Ideal Temperature with Efficient Compressor and Thermostat

Flexible Payments

Supports contactless payments like Apple Pay and Google Pay.

54 Adjustable Slots

Holds up to 800 Items with 50 Adjustable Slots

Fast Dispensing

Delivers Products in Just 3 Seconds with Smooth Elevator Drop

Durable Construction

Made with high-quality steel and designed for longevity.

Why Choose the Smart Elevator Vending Machine?

The Smart Elevator Vending Machine offers smooth, reliable product delivery with a sleek design, high capacity, and an elevator-based system for gentle, drop-free dispensing. Perfect for high-traffic venues, it functions as a modern beverage vending machine while also supporting snacks and packaged goods. With flexible payment options and remote management features, it gives you total control and convenience in one smart unit. For similar elevator performance with added versatility in product selection, explore our Combo Elevator Vending Machine.

Elevator Vending Machine at Metro Subway
Perfect for High-Traffic Areas
Ideal for stadiums, bars, and events where large crowds demand chilled beer, ensuring fast service and high customer satisfaction.
vending machine with elevator
Fast & Reliable
With 3-second dispensing, customers get their snacks and drinks fast—minimizing wait times and maximizing satisfaction.
custom elevator vending machine
Elevator Delivery System

Products are gently delivered using a smooth elevator system—no shaking, no damage. Ideal for snacks, drinks, and premium items in high-traffic locations.

Efficient & Durable
Energy-efficient cooling ensures low operational costs, while the durable, tamper-resistant design guarantees longevity and reliability in high-traffic locations.

Who is this Machine for?

For Business Owners

Requesting a free machine means you can enhance your location without upfront costs. Add convenience for your customers and boost engagement with snacks and drinks available right on-site.

For Vending Operator

VMFSUSA Vending Machines are your best choice to grow or expand your route. Its large capacity, flexible payment options, and remote management system make it easier than ever to operate multiple machines efficiently.

What Our Customers Are Saying

Don’t just take our word for it—hear from operators and businesses who’ve transformed their vending operations with VMFSUSA.

David Smith

IT Professional

I couldn’t believe how simple the process was. Within days, we had a machine installed, and it’s been bringing in passive income ever since. Highly recommend!

Sarah

Business Manager

We installed a vending machine in our retail store, and it’s been a game-changer. The setup was effortless, and we’re already seeing an increase in customer engagement—and income!

Michael

Shop Keeper

VMFSUSA’s machines are the best I’ve ever worked with. From the modern features to the exceptional support, I’ve been able to scale my business quickly and easily.

Jessica

Gym Owner

My members wanted healthier snacks, so I got a vending machine with protein bars and drinks. It’s been a huge hit and boosted gym revenue!

Smith

Business Man

I was looking for a way to keep my team energized during long shifts, and the vending machine has been perfect. It’s always stocked with snacks and drinks, and my employees love it!

Hannah

Boutique Owner

Adding a vending machine to my business was a smart decision. It’s easy to manage and generates extra income!

Frequently Asked Questions

The 32-inch HD touchscreen is designed with ease of use in mind. Customers can quickly and easily browse through available beer options, view prices, and select their choice—all with just a few taps. The intuitive interface ensures a smooth experience, even in busy settings like stadiums or bars.

The Smart Elevator Vending Machine holds up to 800 products across 50 adjustable slots. Its high capacity means fewer restocks and uninterrupted service—perfect for high-traffic locations like stadiums, bars, retail centers, and events.

This Smart Elevator Vending Machine offers precise dispensing, fast cooling, and a sleek design—perfect for secure, high-demand product vending.

The Smart Elevator Vending Machine holds up to 800 products across 54 adjustable slots. Its high capacity means fewer restocks and uninterrupted service—perfect for high-traffic locations like stadiums, retail centers, offices, and event venues.

Yes! The Smart Elevator Vending Machine includes real-time remote monitoring, allowing you to track stock levels, sales performance, and system status from anywhere with an internet connection. Stay in control of your vending operation 24/7—whether you’re managing one machine or an entire fleet.

The machine supports all modern payment methods, including traditional credit and debit cards, as well as contactless payments via Apple Pay, Google Pay, and other digital wallets. This flexibility enhances convenience for customers and speeds up transactions.

The Smart Elevator Vending Machine delivers each item in just 3 seconds, making it one of the fastest on the market. This quick service is ideal for high-demand environments where speed and customer satisfaction are top priorities.

Built with high-grade steel, the Smart Elevator Vending Machine is designed to withstand the demands of high-traffic environments. It’s resistant to spills, moisture, and corrosion, ensuring that it remains in top condition even after years of use.
Selling alcohol through vending machines requires specific licenses, including a liquor license that varies by location. Additionally, the machine includes age verification features to comply with legal requirements. We recommend consulting with your local regulatory body to ensure full compliance.
Absolutely! The machine offers various customization options, including custom exterior wraps and personalized touchscreen content. You can tailor the machine to reflect your brand, enhance your venue’s aesthetic, and create a unique customer experience.

Detailed Technical Specifications

Know Your Machine Inside and Out
Compressor Energy-efficient compressor with smart cooling logic.
Voltage 110–120V AC – Standard U.S. outlet compatible.
Dimensions 48.4 in (W) × 31.9 in (D) × 72.4 in (H)
Weight 705 lbs.
Display 32-inch full HD touchscreen with dynamic pricing, product previews, and advertising support.
Capacity Up to 54 adjustable slots for a variety of product types.
Dispensing Method Elevator system for smooth, no-shake delivery.
Temperature Range Maintains internal temps from 35°F to 104°F.
Insulation High-density foam for consistent internal temperature retention.
Payment Methods Accepts Apple Pay, Google Pay, credit/debit, RFID, and QR codes.
Security PCI-compliant encryption for safe, contactless transactions.
Construction Heavy-duty steel frame with weather-resistant coating.
Placement Built for indoor and covered outdoor environments; corrosion and spill resistant.
custom vending machines for sale in USA

Customization Options

Make It Yours.
Every VMFS USA™ vending machine can be customized to match your brand, business, or location.

Branding & Wraps:
Add your logo, custom graphics, or a full-body vinyl wrap to create a standout presence and build brand recognition.

Color Choices:
Choose from sleek standard finishes or request custom color options to align with your brand identity or décor.

Upgrade Modules:
Enhance your machine with premium features, including:

Whether you’re running one machine or managing a fleet—make it look, feel, and perform exactly the way you want.

Machine Customization

Tailor the Vending Machine to Your Needs

We understand that every business is different, which is why our Vending Machines can be fully customized to suit your specific requirements. From its hardware to its payment systems, our Vending machines offer flexibility at every level, ensuring it fits seamlessly into your operation.

Customization Highlights

smart elevator vending machine

Thickened All-Steel Fuselage

Built to last, with a corrosion-resistant coating to withstand tough environments.

PVC Insulated Door Seals

Keep the interior temperature stable, improving energy efficiency while maintaining product quality.

Replaceable Base Options

Choose the best base for your location, with independent, replaceable base options to match your needs.

Power-Off Protection

Safeguards your products in case of a power outage.

Double-Layer Toughened Glass

Optional defogging system to keep the display clear and sharp, ensuring a great customer experience.

Commodity Detection

Ensures that products are dispensed accurately and reliably, reducing customer complaints.

Foam-Molded Liner

Maintains a consistent temperature, ensuring optimal cooling and freshness for a variety of snacks and beverages

Modular Refrigeration System

Fast, energy-efficient cooling powered by commercial compressors, with eco-friendly refrigerants that meet US standards.

Advanced Temperature Control

Allows precise adjustments to meet specific cooling needs, ensuring the freshness of your products.

Security Camera

Built-in monitoring camera ensures secure transactions, protecting your business and customers.

Multiple Payment Options

Supports cash, coin, and mobile payments, including Apple Pay and Google Pay. Our vending machines with card reader ensures easy transactions.

Remote Monitoring

Track payments and transaction data in real-time, providing enhanced control and transparency for your business.

Payback Calculator

Daily foot traffic210
0500
Traffic conversion rate*6%
0%15%
Semi-PublicResidentialWork place
Average item price$3
$0$15
VendingMicro-marketRetail
Items per order*2
03
Profit margin60%
0%120%
Snacks & drinksFresh foodSpecialty
Gross revenue
$2,268
Payback
10 months

Investment & ROI

Proven Results. Real Returns.
VMFS USA™ vending machines have a 96% success rate across 300+ clients—and many operators see positive ROI within 6 to 12 months.

Sample ROI Breakdown:
Average earnings range from $500–$2,500/month per machine depending on the location, product mix, and customer traffic. With low operating costs, most machines pay for themselves within the first year.

Matchmaking & Mentorship:
We help connect you with locations, investors, and suppliers—and give you access to vending mentors who’ve built profitable routes nationwide.

Exclusive Operator Network:
Join a growing community of vending business owners who share real-world strategies, supplier contacts, and route-building insights to help you grow faster.

This isn’t just equipment—it’s a proven business model backed by expert support and real success stories.

How It Works

Flexible Financing to Fit Your Business

We understand that purchasing a vending machine is a big investment. That’s why we offer flexible financing options tailored to your budget, so you can get the machine you need without large upfront costs. Start generating income with our Classic Combo Vending Machine today and pay as you grow.

Financing Calculator

black and red coca cola vending machine

Shipping & Delivery

At VMFS USA™, we understand that reliable and efficient delivery is crucial when purchasing a vending machine. We strive to ensure your product arrives safely and on time.

Shipping Details:

  • Processing Time: Once your order is placed, our team will process it within 1-14 business days, depending on model and options.
  • Shipping Methods: We offer various shipping options, including standard ground shipping and expedited delivery, to meet your needs. Our logistics partners are chosen for their expertise in handling large and delicate items.
  • Delivery Time: Standard delivery typically takes 7-14 business days, depending on your location. Expedited shipping options may reduce this time. Not accounting for Delays on the processes/ logisitics

Delivery & Installation:

  • Curbside Delivery: Our standard delivery includes curbside drop-off. This service ensures your vending machine is delivered to the closest accessible point to your property.
  • Inside Delivery & Installation: For an additional fee, we offer inside delivery and installation services. Our professional team will place the vending machine in your desired location and ensure it’s set up and ready to use.

Shipping Costs:

  • Standard Shipping: Calculated at checkout based on your location and the size of the vending machine.
  • Expedited Shipping: Available upon request, with additional charges applied at checkout.

Tracking Your Order:

  • Once your vending machine has shipped, you will receive a confirmation email with tracking details. This allows you to monitor your shipment’s progress from our warehouse to your location.

International Shipping:

  • We currently offer international shipping to select countries. Please contact our customer service team for a shipping quote and additional details.

Important Information:

  • Delivery Conditions: Please ensure that the delivery location is accessible for large freight trucks. If there are any specific delivery instructions or challenges, please inform us when placing your order.
  • Damages: In the rare event that your vending machine arrives damaged, please notify us immediately. We will work quickly to resolve the issue and ensure your satisfaction.

Advanced Features with VMFS Cloud

With VMFS Cloud, managing your vending machine has never been easier. This cloud-based system allows you to monitor and control your machine remotely, giving you full visibility and control from anywhere in the world. Whether you’re tracking sales or adjusting inventory, VMFS Cloud puts the power in your hands.

Why Choose VMFS USA™?

Stay in Control with VMFS Cloud Remote Management

With VMFS Cloud, managing your vending machine has never been easier. This cloud-based system allows you to monitor and control your machine remotely, giving you full visibility and control from anywhere in the world. Whether you’re tracking sales or adjusting inventory, VMFS Cloud puts the power in your hands.

VMFS Cloud Features

Real-Time Monitoring
Instantly track inventory, sales, and machine status from any device. Know exactly when to restock and ensure your machine is always running smoothly.
Video Surveillance

Keep an eye on your machine’s surroundings with integrated video monitoring. This added layer of security protects your investment.

Fault Detection and Alarming
Receive real-time alerts for any issues with the machine, allowing you to resolve problems quickly and minimize downtime.
Operation Configurations
Adjust product settings, temperature, and pricing remotely. VMFS Cloud makes it easy to fine-tune your machine without needing to be on-site.
Income and Sales Analytics
Access detailed reports on sales performance, income tracking, and inventory turnover to optimize your vending strategy.
Mobile App Access

Manage everything from your phone with the VMFS Cloud mobile app, making it even easier to stay connected to your business on the go.

Vending Machine Warranty & Parts

Get The Parts You Need—Fast. Nationwide. No Hassle.
VMFS USA™ offers certified vending machine parts with 24–48 hour shipping across the U.S. so you can stay up and running.

We stock parts for every machine type: snack, soda, coffee, frozen, and combo units. From touchscreens and control boards to payment systems, spirals, motors, and sensors—our inventory is extensive and ready to ship.

Most orders ship within 1–2 business days. Wherever you are, we’ll get your parts to you fast.

Not sure what you need? Our team is available by phone, screen share, or live chat to help you identify the right part and walk you through installation.

Service and Support

Comprehensive Service & Support

At VMFS USA™, we believe in more than just providing top-quality vending machines—we’re committed to ensuring your success every step of the way. From pre-sales assistance to after-sales support, our U.S.-based team of technicians and experts are always here to help.

Pre-Sales Guidance

  • Expert advice on choosing the right model and custom configurations based on your business needs.
  • Assistance with payment system setup and software customization to match your unique requirements.

Payment & Shipping

  • Flexible Financing and payment options tailored to your business.
  • Shipping plans designed to get your vending machine to you safely and efficiently.

Our Dedicated Team

  • Account Managers: Personalized service to ensure your needs are met throughout the process.
  • Hardware & Software Engineers: Ready to assist with any technical issues or customization needs.

Customer Support: Available through video and PDF tutorials, online guidance, or in-person support when needed.

After-Sales Support

  • Full training on operating the machine, including hardware and software walkthroughs.
  • Remote troubleshooting and repair guidance, ensuring quick resolutions to any issues.
  • Regular machine upgrades and access to technical support for long-term reliability.
  • Replacement parts and independent maintenance training to keep your machine running smoothly.

VMFS USA™ Warranty Information

Every VMFS USA™ vending machine includes a standard one-year warranty at no extra cost. It covers both parts and labor for any issues caused by manufacturing defects or normal use.

For those who want longer coverage, extended warranty plans are available at purchase:

  • 1-Year Warranty – Included

  • 2-Year Extended Warranty – for $250 Extra

  • 3-Year Extended Warranty – for $400 Extra

Extended protection starts right after the first year and offers the same full coverage and support.

What the Warranty Covers

The warranty protects your machine if approved parts or systems stop working under normal use. This includes electrical boards, motors, sensors, payment modules, and other key components.

If one of these parts fail during the warranty period, VMFS USA™ will send a replacement or repair kit. Labor costs aren’t included, but our team can guide you or your technician through the fix step by step.

You’ll also get remote support for software setup, vending logic, and VMFS USA™ Cloud. Firmware updates and troubleshooting are covered as long as your system is connected and properly configured.

What the Warranty Does Not Cover

The warranty doesn’t cover everything. Damage from misuse, vandalism, or unapproved changes isn’t included. Normal wear, such as scratches, dents, faded stickers, or parts that wear out over time like keys, filters, and coils, is also not covered.

It also excludes damage caused by fire, flooding, or power surges. If repairs are done by anyone not authorized by VMFS USA™, the warranty may no longer apply.

How to File a Warranty Claim

To file a warranty claim, contact VMFS USA™ support by phone or email. Share your machine’s serial number, purchase date, and a brief description of the issue. Photos or videos help us diagnose the problem faster.

Our team will run remote diagnostics and decide on the next step. We will ship replacement parts or a repair kit directly to you. If onsite service is needed, we will help arrange a visit from a certified technician.

Benefits of an Extended Warranty

An extended warranty gives you extra protection after the first year. It lowers the chance of paying for major repairs out of pocket and keeps you connected with our technical team for ongoing support.

Customers with extended coverage also get faster service. Parts ship sooner, and full cloud-related support stays included. For high-traffic spots like lounges or for operators managing several machines, this extra coverage makes daily operations easier and less stressful.

After Your Warranty Ends

When the warranty ends, you still have support. VMFS USA™ offers paid Remote Support Plans that help you manage your machines, fix issues faster, and reduce downtime.

If your VMFS Cloud account stays active, you’ll keep access to remote tools. You can check inventory, review performance, and make software changes from anywhere.

Replacement parts and upgrade kits are always available. If something needs to be swapped out, you can order it anytime. We also suggest a yearly service visit. During this checkup, our team performs preventive maintenance, updates software, and makes sure your machine keeps running smoothly long after the warranty expires.

Need Support or Have Questions?

Need help with a warranty? Contact us by email or phone during business hours and we will sort it out.

Phone: (305) 395-3997
Email: info@vmfsusa.com
Support Hours: Monday–Friday, 9:00 AM to 6:00 PM EST

Why We Are The Best?

More Than Vending Machines. A Clear Path to Ownership.

50 years of U.S. Manufacturing. Built to Perform. Backed to Last.

At VMFS USA™, we believe vending should do more than make money — it should give you control, confidence, and clarity.

Whether you’re just starting out, expanding your reach, or building long-term freedom, our vending systems are designed to eliminate guesswork, remove friction, and deliver real results. Every machine comes with the strategy, support, and simplicity you need to build something that’s truly yours.

We don’t ask what you want to buy.
We ask what kind of life you want to build — and we help you build it.

Our 4 Pillars of Success

Built for Simplicity

Manage your vending business from your phone. No tech stress. Just tap, track, and grow.

Smart Placement Strategy

We use data to help you secure high-traffic, high-conversion locations that perform.

Real Human Support

Training, fast parts, and expert help when you need it. You're never on your own.

Machines That Last

Engineered for durability and built to perform. Reliable, efficient, and ready to scale.

For First-Time Buyers

You’ve never done this before. That’s exactly who we built this for.

From machine setup to location strategy, pricing, stocking, and remote management—we simplify everything. No confusion. No overwhelm.

You don’t just get a machine. You get a roadmap, a partner, and the confidence to launch strong.

financing for vending machine business
For Passive Income Seekers

Earn while you live — no micromanaging, no late-night stress.

With real-time tracking and remote access, your machine handles the work even when you’re offline.

This isn’t a second job. It’s income that runs quietly in the background — and it’s fully yours.

For Entrepreneurs & Side Hustlers

Start small. Scale smart.

Our systems are built for growth—with flexible options for products, branding, and locations that evolve with you.

You’re not just chasing quick wins. You’re building a real asset—with real support behind it.

For Franchise Builders

Multiply without the mess.

We help you scale smarter—with systems, site selection, and support designed for multi-unit growth.

From your first to your fiftieth machine, you get infrastructure that holds up, guidance that keeps pace, and the freedom to focus on the big picture.

320 reviews for Smart Elevator Vending Machine

  1. Josh Miller

    After running several vending units, this one is easily the most reliable. The elevator system has never failed once, and the insulation keeps drinks cool even in warmer locations. The remote alerts and cloud management help a lot. This machine feels like a long-term investment, not a short-term fix.

  2. Olivia Carter

    This model feels premium in every way. The touchscreen is sharp, the compressor works quietly, and the elevator moves like it’s automated by precision tech. It accepts every payment type, and setup was easy. I can monitor sales remotely and plan restocks in minutes. It’s everything a modern vending operator could want.

  3. David Cooper

    We added this system to our retail store, and it’s become one of our best-performing machines. The cooling stays balanced, and the display makes product selection easy. The elevator delivery is fast, and even fragile items come out perfect. I wish setup instructions came with a quick-start guide, but otherwise flawless.

  4. Monica Reyes

    The build quality is solid, and the vending process feels premium. It’s quiet, accurate, and the energy efficiency is noticeable. Customers enjoy how smooth the delivery is. I had a question about updating prices remotely, and the support team responded within the hour. Very satisfied overall.

  5. Eric Brown

    I’ve had this machine for about two months, and it’s been excellent so far. The elevator system is quick, and nothing ever gets jammed. The smart thermostat keeps everything cold without overfreezing. Remote monitoring makes life easier, especially when I can check sales from my phone. Highly recommend it.

  6. Sophie Allen

    We were looking for a vending solution that looked modern but didn’t require constant maintenance. This model fits the bill. The touchscreen is bright, and the elevator works like clockwork. Payments go through instantly, and restocking is fast. The only thing I’d like is a larger screen, but overall, it’s great.

  7. Kevin Liu

    This vending unit feels like something from the future. The elevator is quiet and precise, and the compressor keeps drinks perfectly chilled. It’s easy to adjust slot layouts to fit different products. I appreciate that it’s made of solid steel, not cheap plastic. The setup was easy, and VMFS support checked in afterward.

  8. Anna Rodriguez

    I installed this machine in a sports venue, and it’s been performing nonstop. The elevator mechanism is fast and reliable, and the display helps customers pick easily. Apple Pay and Google Pay both work flawlessly. It’s durable and handles heavy traffic well. Definitely worth the investment.

  9. Michael Hayes

    The elevator feature is what sold me, and it really delivers. Items drop gently, and customers always comment on how high-end it feels. The cooling is steady and energy use is low. My only small issue was getting the remote monitoring set up at first, but support helped me figure it out in one call.

  10. Laura Gibson

    We replaced one of our older coil units with this system and the difference is night and day. The elevator delivery is smooth, no more crushed snacks or dented bottles. The temperature stays consistent, and the touchscreen is surprisingly responsive. It’s efficient, quiet, and looks sleek in our office hallway.

Add a review

Your email address will not be published. Required fields are marked *


smart elevator vending machine
Smart Elevator Vending Machine

Original price was: $7,000.00.Current price is: $6,650.00.

Request Quote This product has multiple variants. The options may be chosen on the product page
10%
Grand total

Our Ordering Process

At VMFS USA, you can buy in one of two ways. Some machines are in stock and ready to ship, other machines are build to order. Follow the path that fits your machine.

Path 1, In Stock and Ready to Ship
  1. Select your machine 
  2. Checkout and pay using your preferred method [credit or debit card, PayPal, Afterpay, Credova, Klarna].
  3. Choose delivery or pickup during checkout. You will see the options available for your location.
  4. Order confirmation arrives by email with your receipt and next steps.
  5. Processing begins after payment is verified. We prepare the machine for shipment or pickup based on what you selected at checkout.
  6. Shipping or pickup follows the timing shown at checkout or in your confirmation. We share tracking details by email when the carrier scans the freight. For pickup, our team confirms the date, time, and loading instructions.
New vending machines for sale
Path 2, Build to Order
  1. Request a quote from the product page. Share your required features, branding needs, and delivery or pickup preference.
  2. Order review by our team. We confirm specs and provide a build scope with an estimated timeline [up to 60 days, based on configuration and options].
  3. Approve your quote. Once approved, we issue an order form and invoice with your payment options.
  4. Complete payment using your preferred method [credit or debit card, PayPal, Afterpay, Credova, Klarna].
  5. Production begins after payment is verified. We build and test your machine to match the approved specification.
  6. Shipping or pickup once production is complete. We coordinate delivery or pickup based on your selection and provide tracking or pickup instructions.
Accepted Payment Methods
  • Credit or debit card
  • PayPal
  • Afterpay [pay over time]
  • Credova [financing, on approval]
  • Klarna [pay over time]
New vending machines for sale
Shipping and Delivery
  • Freight delivery to your location. We arrange secure packaging and insured shipping. Tracking is shared by email when available.
  • Pickup option is available by appointment. We confirm loading requirements, location, and timing.
What to Expect After You Order
  • Email updates for order confirmation, production status [build to order], and shipping or pickup details.
  • Support from our team if you need help with placement, menu setup, or accessories.
  • Documentation is provided with your machine [user manual, setup checklist, warranty information].

We keep the process clear and predictable, from checkout or quote approval to delivery or pickup. If you have any questions, contact our support team and we will guide you step by step.

Installation & Setup Support

At VMFS USA, we aim to make the setup process for your vending machine as straightforward and stress-free as possible. Here’s what you can expect:

Comprehensive Installation Guide

Every vending machine comes with a detailed installation guide that simplifies the process. Whether it’s setting up the machine at your location, connecting it to Wi-Fi, or securing it to the walls, our guide ensures you can handle it without a hitch.

User-Friendly Cloud Software

For machines equipped with cloud software, managing your vending machine has never been easier. The software allows you to: Add and edit products effortlessly. Monitor the machine’s functionality remotely.
Manage inventory and sales data seamlessly.

Self-Setup Made Easy

Our vending machines are designed for easy self-installation. With intuitive interfaces and straightforward assembly, you’ll find the process to be a no-brainer.

Support When You Need It

Technical Support:
Wi-Fi setup, software configuration, and troubleshooting.

Clinical Support:
Bolting, location setup, and alignment assistance.

We’re here to provide any additional support you need, so you can focus on running your business while we ensure your vending machine operates flawlessly from day one.

VMFS Customer Success Team

From the moment you place your order, you are not just a customer; you are a partner. Our VMFS Customer Success Team is a dedicated, personalized, and virtual resource committed to ensuring your vending business thrives from day one. We have designed a proactive onboarding process to prepare you for success, even before your machine arrives.

Here is a step-by-step overview of your journey with our Customer Success Team:

Step 1: Post-Order Onboarding Call

Shortly after your order is confirmed, a dedicated member of our success team will schedule a one-on-one onboarding call. During this call, we will:

  • Introduce ourselves and become your personal point of contact.
  • Outline the entire support process, from pre-arrival training to final setup.
  • Answer any initial questions you may have about your machine, software, or delivery.
Step 2: Pre-Arrival Setup & Training

We empower you to get ahead while your machine is in production or transit. Before the machine ever reaches your location, we provide you with:

  • Card Reader Onboarding: We will guide you through the setup and activation of your card reader, ensuring you are ready to accept payments immediately.
  • Cloud Software Access & Demo: You will receive early access to your cloud management portal. Our team will provide a virtual demo, showing you how to add products, set prices, and monitor analytics. This allows you to build your digital menu and familiarize yourself with the software in advance.
Step 3: Receiving Your Machine Safely

Your vending machine arrives securely packaged in a box, having passed our rigorous quality assurance checks. We want you to have fun with the unboxing experience, but safety and proper handling are crucial.

  • Handling Instructions: For larger machines, you must use a forklift or pallet jack for transport. Do not attempt to handle the machine by hand, as this can cause personal injury and damage the unit.
  • Receiving Guidance: Our team provides clear instructions on how to receive the freight delivery, inspect the packaging, and move the machine to its final location.
Step 4: Plug-and-Play Setup with Virtual Assistance

Our machines are engineered for a simple, plug-and-play installation, minimizing the need for extensive maintenance or technical services. However, you are never on your own.

  • Self-Setup Empowered: If you choose to set up the machine yourself, we provide a comprehensive guide to walk you through the process.
  • Virtual Assistant: A member of our Customer Success Team is available via video call to provide a complete virtual setup walkthrough. We will stay on the line with you, guiding you through every step from unboxing and placement to connecting to Wi-Fi and running your first test vend.
Step 5: Ongoing Personalized Support

Our relationship doesn't end after setup. The Customer Success Team remains your dedicated partner. Whether you need a quick reminder on a software feature or have a question about operations, help is always within reach. You can connect with us easily via:

  • Email: info@vmfsusa.com
  • Phone Call: (305) 395-3997

Request Your Unique Personalized Vending Machine

Personal Information
Business Information
Vending Machine Details
Customization Preferences
Machine Location

Get a Quote

Or send us an inquiry

After-Sale Support

At VMFS USA, our commitment to you doesn’t end once your vending machine is delivered. We’re here to support you every step of the way, ensuring your machine runs smoothly and efficiently for the long term.

Certified Technicians

If an issue requires hands-on attention, we’ll connect you with our network of certified and qualified technicians. These experts are trained to handle repairs, adjustments, and maintenance, ensuring your machine is back to optimal performance in no time.

Comprehensive Assistance

From technology setup to technical troubleshooting, our team is ready to assist with:

  • Cloud software configuration and operation.
  • Machine setup, fine-tuning, and adjustments.
  • Any after-sale service or questions you have.
A Relationship Built for the Long Term

We’re dedicated to fostering a lasting relationship with our customers. By providing reliable, responsive support, we aim to ensure your vending machine continues to serve your business effectively for years to come.

Your success is our success, and we’re here to help every step of the way.

Skip to content