Frequently Asked Questions

Explore the ultimate lineup of vending machines, designed to serve a wide range of products, from snacks and drinks to specialty items, with seamless efficiency. Perfect for any location, backed by cutting-edge technology, and built to maximize your business potential, these machines offer the flexibility and versatility to meet diverse customer needs.

Explore Our Machines
Small Combo Vending Machine
Classic Combo Vending Machine
Fresh Food Elevator Vending Machine-T1-02(3)
Dual Combo Vending Machine
Small Combo Vending Machine
Classic Combo Vending Machine
Fresh Food Elevator Vending Machine-T1-02(3)
Dual Combo Vending Machine


We offer a wide range of vending machines including snack, beverage, combo, and specialty machines suitable for a variety of vending needs. Browse our product categories for more detailed information.

Yes, all our vending machines are customizable. You can choose which products to include based on your specific business needs and customer preferences.

You can order directly from our website. Select your vending machine, configure your product options, and proceed to checkout. For assistance, contact our sales team through our Contact Us page.

Yes, we provide installation services for all our vending machines. Our team will ensure your machines are set up properly and ready for operation.

Financing is available to customers subject to credit approval. You can start the application process online or contact our financing department for more details.

We offer various financing terms ranging from 6 to 48 months. Our flexible options are designed to meet your financial needs and help you expand your vending operations without significant upfront costs.


Regular maintenance includes cleaning, restocking, and routine checks of the mechanical and electronic components. We provide a detailed maintenance guide with each purchase.

If you encounter any operational issues, please contact our technical support team. We offer troubleshooting assistance and can arrange for a service visit if necessary.

Yes, we provide installation services for all our vending machines. Our team will ensure your machines are set up properly and ready for operation.


Our vending machines come with a one-year warranty covering parts and labor. Extended warranties are available for an additional cost.

Returns are accepted within 30 days of delivery for machines that are in new and unused condition. Please note that a restocking fee may apply. For detailed terms, visit our Return and Refund Policy page.


Delivery times vary based on the machine model and location but typically range from 2 to 4 weeks. Expedited shipping options are available upon request.

Yes, we ship to all locations across the United States, including Alaska and Hawaii. Shipping costs vary depending on the destination and order size.

Get in Touch Today!

Contact Us and we’ll get your questions answered as soon as possible.

Mail Us Now

info@vmfsusa.com

Phone

(305) 395-3997

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After-Sale Support

At VMFS USA, our commitment to you doesn’t end once your vending machine is delivered. We’re here to support you every step of the way, ensuring your machine runs smoothly and efficiently for the long term.

Certified Technicians

If an issue requires hands-on attention, we’ll connect you with our network of certified and qualified technicians. These experts are trained to handle repairs, adjustments, and maintenance, ensuring your machine is back to optimal performance in no time.

Comprehensive Assistance

From technology setup to technical troubleshooting, our team is ready to assist with:

  • Cloud software configuration and operation.
  • Machine setup, fine-tuning, and adjustments.
  • Any after-sale service or questions you have.
A Relationship Built for the Long Term

We’re dedicated to fostering a lasting relationship with our customers. By providing reliable, responsive support, we aim to ensure your vending machine continues to serve your business effectively for years to come.

Your success is our success, and we’re here to help every step of the way.

Contact Us

Installation & Setup Support

At VMFS USA, we aim to make the setup process for your vending machine as straightforward and stress-free as possible. Here’s what you can expect:

Comprehensive Installation Guide

Every vending machine comes with a detailed installation guide that simplifies the process. Whether it’s setting up the machine at your location, connecting it to Wi-Fi, or securing it to the walls, our guide ensures you can handle it without a hitch.

User-Friendly Cloud Software

For machines equipped with cloud software, managing your vending machine has never been easier. The software allows you to: Add and edit products effortlessly. Monitor the machine’s functionality remotely.
Manage inventory and sales data seamlessly.

Self-Setup Made Easy

Our vending machines are designed for easy self-installation. With intuitive interfaces and straightforward assembly, you’ll find the process to be a no-brainer.

Support When You Need It

Technical Support:
Wi-Fi setup, software configuration, and troubleshooting.

Clinical Support:
Bolting, location setup, and alignment assistance.

We’re here to provide any additional support you need, so you can focus on running your business while we ensure your vending machine operates flawlessly from day one.
Contact Us

Our Ordering Process

At VMFS USA, we ensure a seamless and personalized experience for every customer ordering a vending machine. Here’s how our order process works:

Shipping & Delivery

Once the machine is ready, we carefully ship it to your specified location, ensuring timely and secure delivery.

Placing Your Order

Once you place an order for a  vending machine on our website, you’ll provide details about your requirements, including the type of machine, features, and the intended location.

Order Review & Build Timeline

Upon receiving your order, our team carefully reviews it and evaluates the timeline required to build and customize your vending machine. Since all our machines are built to order, we ensure every detail matches your specifications.

Estimated Delivery Timeline
After assessing the build requirements, we send you an estimate outlining: How long it will take to manufacture and customize your machine. The estimated delivery date based on your location.
Confirmation & Payment

Once you review and approve the timeline, we will send you an official order form along with an invoice. You can then complete your payment using your preferred payment method.

Building & Customizing Your Machine

Once you place an order for a  vending machine on our website, you’ll provide details about your requirements, including the type of machine, features, and the intended location.

At VMFS USA, we prioritize transparency and quality, ensuring that every vending machine is built to exceed your expectations. If you have any questions during the process, our support team is here to assist you every step of the way.

Contact Us
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