Downtime kills profits. That’s why every VMFS USA™ machine is designed, supported, and delivered with one promise: to keep you up and earning. With remote diagnostics, fast-shipped parts, and real human support, we don’t just sell machines—we stand behind your uptime. Because when your machine goes offline, it’s not just a tech issue. It’s personal.
If your vending machine runs 24/7, 99% uptime means less than 1 hour of downtime per week. That might not sound like much—until you realize what it really costs.
That’s one hour of missed customers who walk away empty-handed.
One hour of sales you don’t make—potentially $40 to $120 gone.
One hour of frustration, not profits. Especially during peak times.
And over time? That’s dozens of hours. Thousands of dollars. All lost because your machine wasn’t ready when it mattered most.
Your vending machine should earn for you—not cost you. So, let’s break it down:
Used Vending Machines
Frequent breakdowns mean lost sales and rising repair costs
Outdated parts take longer to fix—or may not be available at all
No smart tracking means issues go unnoticed until it’s too late
Savings upfront, but high costs in downtime and stress
New Vending Machines
99% uptime with advanced diagnostics and modular hardware
Cloud-connected for real-time performance and error alerts
Less downtime, more sales—especially during busy hours
Designed to pay for itself by staying online and earning
How We Help You Stay Online and Earning
99% uptime is more than a promise. It’s how we keep your vending machine running, so you can keep earning.
Reliable Remote Monitoring
You get full visibility into sales, inventory, and issues with VMFS Cloud. It runs on strong connectivity, because unstable WiFi means failed payments and lost customers. We make sure that doesn’t happen.
Machines That Are Ready to Work
Every unit is pre-tested before shipping. We don’t send you parts in a box—we send a machine that’s ready to plug in and perform.
Real Support, Fast
If something goes wrong, we’re here. No ticket queues or long delays. Just quick answers from the same team that built your machine.
Parts When You Need Them
We stock the parts that matter and ship them fast. So if you ever need a fix, you’re back up and running in no time.
What 99% Uptime Really Feels Like
It’s the difference between peace of mind and panic. Between earning while you sleep—and waking up to missed sales.
When your machine works, your business works.
More sales
No lost hours means no lost customers.
More confidence
You don’t have to babysit your machine.
More freedom
Your vending business runs like it should.
Start Vending With Confidence
Every VMFS machine is engineered for uptime—smart systems, real-time alerts, and fast support that keeps you earning. Whether you’re launching or scaling, we’re built to keep you moving.
At VMFS USA, our commitment to you doesn’t end once your vending machine is delivered. We’re here to support you every step of the way, ensuring your machine runs smoothly and efficiently for the long term.
Certified Technicians
If an issue requires hands-on attention, we’ll connect you with our network of certified and qualified technicians. These experts are trained to handle repairs, adjustments, and maintenance, ensuring your machine is back to optimal performance in no time.
Comprehensive Assistance
From technology setup to technical troubleshooting, our team is ready to assist with:
Cloud software configuration and operation.
Machine setup, fine-tuning, and adjustments.
Any after-sale service or questions you have.
A Relationship Built for the Long Term
We’re dedicated to fostering a lasting relationship with our customers. By providing reliable, responsive support, we aim to ensure your vending machine continues to serve your business effectively for years to come.
Your success is our success, and we’re here to help every step of the way.
At VMFS USA, we aim to make the setup process for your vending machine as straightforward and stress-free as possible. Here’s what you can expect:
Comprehensive Installation Guide
Every vending machine comes with a detailed installation guide that simplifies the process. Whether it’s setting up the machine at your location, connecting it to Wi-Fi, or securing it to the walls, our guide ensures you can handle it without a hitch.
User-Friendly Cloud Software
For machines equipped with cloud software, managing your vending machine has never been easier. The software allows you to: Add and edit products effortlessly. Monitor the machine’s functionality remotely. Manage inventory and sales data seamlessly.
Self-Setup Made Easy
Our vending machines are designed for easy self-installation. With intuitive interfaces and straightforward assembly, you’ll find the process to be a no-brainer.
Support When You Need It
Technical Support: Wi-Fi setup, software configuration, and troubleshooting.
Clinical Support: Bolting, location setup, and alignment assistance.
We’re here to provide any additional support you need, so you can focus on running your business while we ensure your vending machine operates flawlessly from day one.
At VMFS USA, you can buy in one of two ways. Some machines are in stock and ready to ship, other machines are build to order. Follow the path that fits your machine.
Path 1, In Stock and Ready to Ship
Select your machine
Checkout and pay using your preferred method [credit or debit card, PayPal, Afterpay, Credova, Klarna].
Choose delivery or pickup during checkout. You will see the options available for your location.
Order confirmation arrives by email with your receipt and next steps.
Processing begins after payment is verified. We prepare the machine for shipment or pickup based on what you selected at checkout.
Shipping or pickup follows the timing shown at checkout or in your confirmation. We share tracking details by email when the carrier scans the freight. For pickup, our team confirms the date, time, and loading instructions.
Path 2, Build to Order
Request a quote from the product page. Share your required features, branding needs, and delivery or pickup preference.
Order review by our team. We confirm specs and provide a build scope with an estimated timeline [up to 60 days, based on configuration and options].
Approve your quote. Once approved, we issue an order form and invoice with your payment options.
Complete payment using your preferred method [credit or debit card, PayPal, Afterpay, Credova, Klarna].
Production begins after payment is verified. We build and test your machine to match the approved specification.
Shipping or pickup once production is complete. We coordinate delivery or pickup based on your selection and provide tracking or pickup instructions.
Accepted Payment Methods
Credit or debit card
PayPal
Afterpay [pay over time]
Credova [financing, on approval]
Klarna [pay over time]
Shipping and Delivery
Freight delivery to your location. We arrange secure packaging and insured shipping. Tracking is shared by email when available.
Pickup option is available by appointment. We confirm loading requirements, location, and timing.
What to Expect After You Order
Email updates for order confirmation, production status [build to order], and shipping or pickup details.
Support from our team if you need help with placement, menu setup, or accessories.
Documentation is provided with your machine [user manual, setup checklist, warranty information].
We keep the process clear and predictable, from checkout or quote approval to delivery or pickup. If you have any questions, contact our support team and we will guide you step by step.