Updated August 8th, 2023

1. Introduction

Welcome to VMFSUSA.com, the online platform for purchasing vending machines across the United States. These Terms of Service govern your access to and use of our website, including any content, functionality, and services offered on or through VMFSUSA.com.

By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website. If you do not agree with any part of these terms, you must not access or use the website.

2. User Obligations

As a user of VMFSUSA.com, you agree to the following obligations:

1. Providing Accurate Information:
   • You agree to provide current, complete, and accurate information during the registration, purchase, and any interaction with our website.
   • You are responsible for maintaining the accuracy of this information and updating it promptly if any changes occur.
2. Maintaining Account Security:
   • If you create an account on VMFSUSA.com, you are responsible for maintaining the confidentiality of your login credentials.
   • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
   • You are fully responsible for all activities that occur under your account.
3. Compliance with Laws:
   • You agree to use VMFSUSA.com in accordance with all applicable local, state, national, and international laws and regulations.
   • You are solely responsible for your conduct while using our website and for any consequences thereof.
4. Prohibited Activities:
   • Unlawful Use: You agree not to use the website for any unlawful or fraudulent purpose.
   • Unauthorized Access: You agree not to attempt to gain unauthorized access to any portion of the website, other user accounts, or any systems or networks connected to the website.
   • Malicious Software: You agree not to upload, transmit, or distribute viruses, malware, or any other harmful code that could disrupt the functionality or security of the website.
   • Interference: You agree not to interfere with or disrupt the security, functionality, or performance of the website or its associated systems and networks.
   • Spamming and Phishing: You agree not to engage in spamming, phishing, or other unsolicited communications with users or with us through the website.
5. Respecting Intellectual Property:
   • You agree to respect our intellectual property rights as well as the rights of other users.
   • You may not use, reproduce, distribute, or create derivative works from any content on VMFSUSA.com without our prior written consent.
   • You agree not to reverse-engineer, decompile, or otherwise attempt to derive the source code of any part of the website.
6. Engagement and Interaction:
   • Reviews and Comments: If you submit reviews, comments, or other content to the website, you agree that such content will be truthful, respectful, and not infringe upon the rights of others.
   • Communication: You agree to communicate with other users and our customer service team in a respectful and professional manner.
7. Payment and Financial Obligations:
   • You agree to fulfill all payment obligations for any purchases made on VMFSUSA.com in accordance with the terms specified at the time of purchase.
   • You are responsible for any fees, taxes, or other charges that may apply to your purchases.
8. No Resale of Services:
   • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its services without our express written permission.
9. Cooperation with Investigations:
   • You agree to cooperate fully with any investigation into suspected unlawful, fraudulent, or improper activity conducted by us or any law enforcement or regulatory authority.
10. Termination of Access:
    • We reserve the right to suspend or terminate your access to VMFSUSA.com at our discretion if you violate any of these obligations or engage in any conduct that we deem harmful to our website, our business, or other users.

3. Account Creation

To access certain features of VMFSUSA.com or to make a purchase, you may be required to create an account. By creating an account, you agree to the following terms:

1. Eligibility:
   • You must be at least 18 years old to create an account on VMFSUSA.com.
   • By creating an account, you represent and warrant that you meet this eligibility requirement.
2. Account Registration:
   • During the registration process, you will be required to provide certain information, including but not limited to your name, email address, and password. You agree that all information you provide will be accurate, complete, and up to date.
   • You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
3. Account Security:
   • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
   • We cannot and will not be liable for any loss or damage arising from your failure to safeguard your account credentials.
4. Account Responsibilities:
   • You are solely responsible for all activities conducted through your account, including any purchases made or content posted.
   • You agree to ensure that you log out from your account at the end of each session to prevent unauthorized access.
5. Account Termination:
   • We reserve the right to suspend or terminate your account at any time and without notice if we believe you have violated these Terms of Service or engaged in any activity that is harmful to our website, business, or other users.
6. Multiple Accounts:
   • You are prohibited from creating multiple accounts for the purpose of abusing our services, including but not limited to bypassing any account restrictions or receiving multiple promotional offers.
7. Account Deactivation:
   • You may deactivate your account at any time by contacting us at [email protected]. Please note that certain information may be retained as required by law or for legitimate business purposes.

4. Product and Service Information

At VMFSUSA.com, we strive to provide accurate and up-to-date information about our products and services. However, there are certain conditions and disclaimers that apply:

1. Accuracy of Information:
   • We make every effort to ensure that the descriptions, images, pricing, and availability of our vending machines and other products are accurate and complete. However, we do not guarantee that all such information is free of errors, omissions, or inaccuracies.
   • In the event of any discrepancies between the product information provided on our website and the actual product, the latter will prevail.
2. Product Availability:
   • All products and services listed on VMFSUSA.com are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time without notice.
   • If a product is out of stock or otherwise unavailable, we will notify you as soon as possible and may offer alternative products or services.
3. Pricing:
   • Prices for our products are subject to change without notice. We reserve the right to modify prices, offer discounts, or run promotions at our discretion.
   • In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced product, even if the order has been confirmed and your payment has been processed. In such cases, we will issue a full refund.
4. Product Colors and Images:
   • We have made every effort to display the colors and images of our products as accurately as possible on our website. However, we cannot guarantee that your device’s display of any color will be accurate, as actual colors may vary based on screen settings and lighting.
5. Modifications to Products and Services:
   • We reserve the right to modify or discontinue any product or service at any time without prior notice. This includes changes to product specifications, materials, features, and pricing.
   • Any such modifications will not affect orders that have already been placed and confirmed.
6. Third-Party Products and Services:
   • We may offer or recommend third-party products, services, or software in conjunction with our vending machines. These third-party offerings are subject to their own terms and conditions, and we do not warrant or guarantee the performance, accuracy, or reliability of these products or services.

5. Order Processing and Payments

When you place an order on VMFSUSA.com, you agree to the following terms related to order processing and payments:

1. Order Acceptance:
   • All orders placed on VMFSUSA.com are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion for reasons including but not limited to product availability, errors in pricing or product information, or issues identified by our fraud detection systems.
   • If we cancel an order after your payment has been processed, we will issue a full refund to the original payment method.
2. Payment Methods:
   • We accept a variety of payment methods, including major credit cards, debit cards, and other online payment options. All payments must be made in U.S. dollars.
   • By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the full amount of your purchase to the payment method provided.
3. Payment Security:
   • We use secure payment gateways and encryption to protect your payment information. However, you acknowledge that no transmission of data over the internet is completely secure, and you provide your payment information at your own risk.
   • We are not responsible for any unauthorized transactions conducted using your payment method if such transactions are not due to our negligence.
4. Order Confirmation:
   • After you place an order, you will receive an email confirmation with details of your purchase. This email serves as your receipt and includes your order number, product details, and billing/shipping information.
   • Please review your order confirmation carefully and contact us immediately if there are any discrepancies or errors.
5. Order Changes and Cancellations:
   • Once an order has been placed, it cannot be modified or canceled unless we agree to do so at our sole discretion. Please review your order carefully before submitting it.
   • If you need to request a change or cancellation, contact us as soon as possible at [email protected], and we will do our best to accommodate your request.
6. Sales Tax:
   • Applicable sales tax will be added to your order based on your shipping address. The final amount of sales tax will be displayed during the checkout process.
   • You are responsible for paying all applicable taxes associated with your purchase.
7. Payment Disputes:
   • If you dispute any charge related to your order, you must notify us in writing within 30 days of the transaction date. We will investigate the dispute and work with you to reach a resolution.
   • Failure to notify us of a dispute within this timeframe may result in the loss of your right to dispute the charge.

6. Shipping and Delivery

VMFSUSA.com is committed to delivering your vending machines and related products in a timely and secure manner. This section outlines our shipping and delivery policies:

1. Shipping Destinations:
   • We offer shipping to locations across the United States. At this time, we do not ship internationally. (Custom Solutions Only)
   • Please ensure that the shipping address you provide is accurate and complete. We are not responsible for any delays or additional costs resulting from incorrect or incomplete addresses.
2. Shipping Methods and Costs:
   • We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order, and will be displayed at checkout.
   • Expedited shipping options may be available for an additional fee.
3. Delivery Timeframes:
   • Estimated delivery times are provided at checkout and vary depending on the shipping method selected and the destination. While we strive to meet these estimated delivery times, they are not guaranteed, and we are not responsible for delays caused by factors beyond our control, such as carrier delays, weather conditions, or customs processing.
4. Order Tracking:
   • Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the status of your delivery.
   • If you do not receive your tracking information or have questions about your shipment, please contact us at [email protected].
5. Delivery Issues:
   • If your order is delayed, lost, or damaged during transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue and, if necessary, provide a replacement or refund.
   • Please note that the risk of loss and title for products passes to you upon delivery to the shipping carrier. We are not responsible for any issues that arise after this point unless otherwise specified in our policies.
6. Signature Requirements:
   • For security purposes, certain shipments may require a signature upon delivery. If you are unavailable to sign for the delivery, the carrier may leave a notice with instructions on how to arrange for redelivery or pick-up.
   • It is your responsibility to ensure that someone is available to receive and sign for the delivery if required.
7. Shipping Restrictions:
   • Certain products may be subject to shipping restrictions due to size, weight, or destination limitations. If your order is affected by such restrictions, we will notify you as soon as possible to discuss alternative options.
8. Failure to Receive Delivery:
   • If a shipment is returned to us due to your failure to receive the delivery, you may be responsible for any additional shipping fees required to resend the order.

7. Returns and Refunds

VMFSUSA.com is committed to ensuring your satisfaction with our products. This section outlines our policies on returns and refunds:

1. Eligibility for Returns:
   • We accept returns for most products within 30 days of the delivery date, provided that the items are unused, in their original packaging, and in the same condition as when you received them.
   • Certain items, such as custom-made or special-order products, may not be eligible for returns. These items will be clearly marked as non-returnable at the time of purchase.
2. Return Process:
   • To initiate a return, please contact us at [email protected] with your order number and a brief explanation of the reason for the return. We will provide you with return instructions and, if applicable, a return shipping label.
   • You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or defective product).
3. Inspection and Refunds:
   • Once we receive your returned item, we will inspect it to ensure it meets our return eligibility criteria. If the return is approved, we will process your refund within 10 business days.
   • Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your account, depending on your bank or credit card issuer.
4. Restocking Fees:
   • A restocking fee of up to 15% of the purchase price may apply to certain returns. This fee will be deducted from your refund. Restocking fees do not apply to returns due to our error or defective products.
5. Exchanges:
   • If you wish to exchange an item for a different product, please contact us at [email protected]. Exchanges are subject to product availability and may involve additional costs.
6. Damaged or Defective Products:
   • If you receive a product that is damaged or defective, please contact us immediately at [email protected]. We will arrange for a replacement or refund at no additional cost to you.
   • Please retain all original packaging and documentation for any damaged or defective products, as this may be required for the return process.
7. Non-Returnable Items:
   • Certain products are not eligible for return, including but not limited to:
     • Custom-made or special-order items
     • Items that have been used or installed
     • Items not in their original packaging
     • Software or digital products that have been downloaded or activated
8. Return Address:
   • Returns should be sent to the address provided in the return instructions. Please do not send returns to our corporate office unless explicitly instructed to do so.

8. Intellectual Property

VMFSUSA.com respects intellectual property rights and expects our users to do the same. This section outlines the ownership and permissible use of content on our website:

1. Ownership of Content:
   • All content on VMFSUSA.com, including but not limited to text, graphics, logos, images, videos, software, and any other materials, is the property of VMFSUSA.com or our licensors and is protected by copyright, trademark, and other intellectual property laws.
   • The VMFSUSA.com name, logo, and any related trademarks are the exclusive property of VMFSUSA.com. Unauthorized use of these trademarks is strictly prohibited.
2. Permissible Use:
   • You are granted a limited, non-exclusive, non-transferable license to access and use the content on VMFSUSA.com for personal and non-commercial purposes, such as viewing products, making purchases, or using our services.
   • You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from VMFSUSA.com without our prior written consent.
3. Prohibited Actions:
   • You may not use any content from VMFSUSA.com for commercial purposes without obtaining a license to do so from us or our licensors.
   • You may not use any metatags, hidden text, or other techniques that incorporate any trademarks, logos, or other proprietary information of VMFSUSA.com without our express written consent.
4. User-Generated Content:
   • If you submit any content to VMFSUSA.com, such as reviews, comments, or other materials, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and distribute such content in any media.
   • You represent and warrant that any content you submit is your original work and does not infringe upon the intellectual property rights of any third party.
5. Reporting Infringement:
   • If you believe that any content on VMFSUSA.com infringes your intellectual property rights, please contact us immediately at [email protected] with the details of the alleged infringement. We will investigate and take appropriate action.

9. Limitation of Liability

VMFSUSA.com is committed to providing quality products and services, but there are certain limitations to our liability. This section outlines those limitations:

1. No Warranty:
   • VMFSUSA.com provides all content, products, and services on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
   • We do not guarantee that the website will be error-free, uninterrupted, secure, or that any defects will be corrected.
2. Limitation of Damages:
   • To the fullest extent permitted by applicable law, VMFSUSA.com, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website, products, or services.
   • This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.
3. Cap on Liability:
   • Our total liability to you for any claims arising from or related to your use of the website, products, or services shall not exceed the amount you paid, if any, for the products or services that gave rise to the claim.
4. No Liability for Third-Party Actions:
   • VMFSUSA.com is not liable for any actions, omissions, or conduct of any third parties, including users, advertisers, and third-party service providers. This includes any harm or damages resulting from their actions or your interactions with them.
5. Indemnification:
   • You agree to indemnify, defend, and hold harmless VMFSUSA.com, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising from or related to your violation of these Terms and Conditions or your use of the website.

10. Governing Law

These Terms and Conditions, and any disputes arising from or related to your use of VMFSUSA.com, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

1. Jurisdiction:
   • Any legal action or proceeding related to these Terms and Conditions or your use of VMFSUSA.com shall be brought exclusively in the state or federal courts located in the State of Florida.
   • You agree to submit to the personal jurisdiction of these courts and waive any objections to the exercise of jurisdiction over you by such courts.
2. Severability:
   • If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be severed from the remaining provisions, which shall remain in full force and effect.
3. Entire Agreement:
   • These Terms and Conditions, together with our Privacy Policy and any other legal notices published on VMFSUSA.com, constitute the entire agreement between you and VMFSUSA.com concerning your use of the website.
4. Waiver:
   • No waiver of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of VMFSUSA.com to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

11. Changes to the Terms and Conditions

VMFSUSA.com reserves the right to update or modify these Terms and Conditions at any time. This section outlines how changes will be communicated to users and what actions they may need to take.

1. Notice of Changes:
   • We will post any changes to these Terms and Conditions on this page, along with the effective date of the revised terms. If the changes are significant, we may also notify you by email or through a notice on the homepage of our website.
   • It is your responsibility to review these Terms and Conditions periodically to stay informed about any updates or changes.
2. Acceptance of Changes:
   • Your continued use of VMFSUSA.com after any changes to these Terms and Conditions have been posted constitutes your acceptance of those changes.
   • If you do not agree with the updated Terms and Conditions, you must discontinue your use of the website and, if applicable, request the deactivation of your account.
3. Effective Date:
   • The effective date of these Terms and Conditions is the date of the last update as indicated at the top of this document.